A small mining facility in the Philippines plans to construct an underground auxiliary track for the transportation of ore materials. While searching for suitable rail materials, the plant manager stumbled upon our website by typing "rail suppliers" into an online search engine. Our website not only showcases various models of rails and accessories but also presents some customer case studies for reference. After browsing our products, the manager left a product request and contact information through the "Contact Us" section at the bottom of the website. Upon receiving the customer's message, our customer service team immediately took action to get in touch with the customer. During the initial communication, we learned that the customer wanted to purchase a batch of high-quality, wear-resistant 38kg steel rails for use in the mining area's transportation track. To ensure that our products meet the customer's needs, after fully understanding the specific parameters, quantity, and project schedule of the products required by the customer, our sales team provided a detailed introduction of our products to the customer.
The 38kg steel rail is a type of heavy rail, primarily used as dedicated tracks for cranes, overhead cranes, and hoists weighing between 10-20 tons, as well as coal conveyor lines in power plants. It is commonly seen in tram coal conveyor lines, steel market cranes, and overhead cranes in steel structure factories. Below is a detailed introduction to 38kg rail:
-Material: It is primarily made of high-quality low-alloy steel, U71Mn, which boasts high strength, excellent toughness, and superior wear resistance.
- Corrosion resistance: Its surface has undergone hot-dip galvanizing treatment, enhancing its corrosion resistance and making it particularly suitable for hot and humid environments.
-Long lifespan: The high strength of this type of steel rail ensures a prolonged service life even in harsh environments.
-Easy to install: Standard interface design facilitates quick installation and adjustment.
- Safety: High stability and impact resistance ensure the safety of electric vehicles during high-speed driving.
-Wide application: It is mainly used for laying temporary transportation routes in factory crane tracks, construction sites, and for small-tonnage mine car tracks.
After our detailed introduction, the customer ultimately decided to order our products for his project. In response to the customer's request, we also provided samples for their inspection. After receiving the samples and conducting tests, the customer informed us that our products fully met their needs. Based on this positive start, both parties quickly reached a formal order agreement. After confirming the final order and the customer's project timeline, we promptly initiated the production and packaging process. To ensure timely delivery, we collaborated with multiple international logistics companies to carefully plan the most economical and efficient logistics route. Through the organic combination of sea and land transportation, we effectively reduced logistics costs and ensured that our products were delivered to the customer on time and safely. After a period of installation and construction, the customer's project was successfully completed. The customer reported that our rails not only exhibited excellent performance but also effectively extended their service life due to their high load-bearing capacity and wear resistance, reducing maintenance costs.
Zongxiang Company is a foreign trade company formed and developed by a group of experienced crew members in the field of railway and track. It is also a professional and reliable direct supplier of mining steel, specializing in providing various railway and track accessories facilities. Since its establishment, Zongxiang Company has signed a series of supply contracts with hundreds of overseas business partners and won good praise from foreign investors. So if you have any problems and needs, please feel free to contact us.
Address:Zhengshang International Plaza A, Hanghai East Road,
Guancheng District, Zhengzhou City, Henan Province, China.
Copyright All Rights Reserved Solb26 © 2020.