A Turkish company specializing in the manufacture of industrial equipment mainly produces carts for internal logistics in factories. In order to improve the performance and durability of their products, they were looking for a rail material suitable for use as a slide for carts. The company's purchasing manager stumbled upon our website through a web search for "rail supplier". After browsing the product catalog on our website, the manager left us a message via the contact form on the website, detailing the project background and specific requirements. After receiving the customer's message, our customer service takes immediate action to get in touch with the customer. The client described their project requirements in detail via email. During initial communication, we understood that the main challenge facing our customers was to improve the stability and durability of their work carts in a variety of environments. After a long time of use, the original trolley slide has serious wear, loud noise and other problems, which not only affects the work efficiency, but also increases the maintenance cost. In order to improve this situation, the customer wanted to find a more wear resistant, corrosion resistant and higher load capacity material to replace the existing slide. In addition, since the cart needs to operate under different load conditions, the selected material also needs to have good fatigue resistance to ensure long-term reliability.
After understanding the specific needs of the customer, including the working environment of the trolley, its expected service life and budget constraints, our sales team recommended the 18kg rail. The following is the specific introduction of the 18kg rail:
- Material: The rail used of high-quality carbon structural steel manufacturing, heat treatment process to ensure the high strength and toughness of the material.
- High strength and wear resistance: can withstand heavy loads without plastic deformation, high surface hardness, effectively reduce the loss caused by friction.
- Corrosion resistance: Special coating or surface treatment technology increases the service life of the rail in wet or corrosive environments.
- Reduced maintenance costs: High wear and corrosion resistance means lower maintenance frequency and replacement costs.
- Easy installation and maintenance: Standardized design facilitates quick installation and daily maintenance.
- Wide range of applications: widely used in railway transportation, mining machinery, port loading and unloading and other fields, especially in the need for frequent movement of heavy objects in the industrial environment is particularly prominent.
With our detailed product information and technical support, the customer finally chose our rail. We not only provide high quality products, but also provide customized training and support services to ensure that they can make the most of the equipment. After confirming the final order, we quickly started the production and packaging process. In order to ensure timely delivery, we adopted an efficient logistics solution to ensure that the rail can arrive in Turkey on time. In the entire cooperation process, we provide one-stop service from pre-sales consultation to after-sales technical support, to ensure that any technical problems encountered by customers in the installation process can be solved in a timely manner. After a period of trial, customers reported that the new slide runs smoothly, without significant noise, and can maintain good stability and reliability even under full load, greatly improving the overall performance of the cart.
Henan Zongxiang Heavy Industry Import & Export Co., Ltd, established in 1997, is a professional and reliable supplier that provides all kinds of rail and track accessories. We have been supplied more than 20 years, so we have the inventory, resources, and experience to meet your needs. So if you have any problems and needs, please feel free to contact us.
Address:Zhengshang International Plaza A, Hanghai East Road,
Guancheng District, Zhengzhou City, Henan Province, China.
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