ZongXiang exported a batch of 38kg rail to Bolivia

A mining site in Bolivia plans to update and replace old coal mine transportation tracks. While searching for a suitable steel rail supplier, the mine manager came across our company's website by searching for "steel rail supplier" online. Our website not only displays different types of rails, but also provides different types of rail accessories. After browsing our products, the customer left us a message through the "Contact Us" page at the bottom of the website: "I want to purchase a batch of 38kg rails" and left specific contact information. Our customer service immediately conveys the customer's needs to the sales department upon seeing their message. Our sales personnel have had preliminary communication with the customer through the contact information provided by the customer. In the initial communication, we learned that the customer wants to purchase a batch of steel rails for the replacement project in the mine and also wants to purchase a batch of related steel rail accessories. To ensure that our products meet the needs of our customers, we have provided them with a detailed introduction of our products.

The 38kg rail is a type of heavy rail, mainly used as a dedicated track for 10-20 ton cranes, overhead cranes, and hoists; And other transportation routes such as power plant coal feeder lines. This type of steel rail is commonly used in tram coal transportation lines, steel market trains, and overhead cranes in steel structure factories. Here is a specific introduction:

-Material: It uses high-quality low-alloy steel as the main raw material, and U71Mn has high strength, high toughness, and excellent wear resistance.

-Corrosion resistance: Its surface has been hot-dip galvanized to enhance its corrosion resistance, making it particularly suitable for humid and hot environments.

-Long lifespan: The high strength allows this type of rail to maintain a long service life even in harsh environments.

-Easy to install: Standard interface design for quick installation and adjustment.

-Safety: High stability and impact resistance ensure the safety of electric vehicles when driving at high speeds.

-Widely used: It is mainly used for the walking track of cranes in factories, laying temporary transportation lines at construction sites, and for the walking track of small tonnage mining cars.

After our detailed introduction and multiple communications, the customer finally decided to order our product for his project. At the request of the customer, we also provided samples for the other party to inspect. After receiving the samples, the customer tested and provided us with feedback that our product fully meets their needs. Based on this good start, both parties quickly reached a formal order agreement. After confirming the final order and the customer's project timeline, we quickly initiated the production packaging process. At the same time, in order for customers to receive products in a timely manner, we cooperate with multiple international logistics companies and effectively reduce logistics costs through the organic combination of sea and land transportation, ensuring that our products can be delivered to customers on time and safely. At the same time, we also provide a comprehensive after-sales service system, including installation guidance, post maintenance support, etc., to ensure that customers have no worries during use. After a period of installation and construction, the customer has provided us with feedback that the new track not only improves work efficiency, but also ensures safety during operation due to the high load-bearing capacity and durability of the steel rail itself. It also reduces maintenance frequency and lowers maintenance costs.

?Henan Zongxiang Heavy Industry Import & Export Co., Ltd, established in 1997, is a professional and reliable supplier that provides all kinds of rail and track accessories. We have been supplied more than 20 years, so we have the inventory, resources, and experience to meet your needs. So if you have any problems and needs, please feel free to contact us.