A processing factory in Chile plans to lay a temporary transportation route within the factory to facilitate the handling and transportation of materials. When looking for suitable rail materials, the purchasing manager of the factory found our company's website through online search. Our website not only showcases different types of rails but also provides rail accessories of various types. After browsing the products on our website, the person in charge left us a message through the "Contact Us" page at the bottom of the website and provided specific contact information. Our customer service immediately conveyed the customer's requirements to the professional sales department upon seeing the message. Our sales staff immediately get in touch with the customer through the contact information left by the customer and inquire about specific product requirements. During the initial communication, we learned that the customer intends to purchase a batch of 24kg steel rails that are easy to install and wear-resistant, along with related accessories, for temporary transportation tracks within the factory. To ensure that our products meet the needs of our customers, we introduced our products in detail to them.

The 24kg steel rail is one type of light rail. Besides replacing the function of 8-18kg, it is mainly used as a dedicated track for 5-10 ton cranes, overhead cranes and hoists. Light rail is a type of rail with a nominal weight of less than or equal to 30 kilograms per meter. The quality requirements for light rail are lower than those for light rail, only requiring the inspection of its chemical composition, tensile strength, hardness and drop weight test, etc. Here is the specific introduction:

- Properties and Materials: It is made of high-quality steel and features excellent mechanical properties and fatigue resistance. The light rail made of 55Q material features high-temperature resistance and wear resistance.

- High load-bearing capacity: It features extremely high tensile strength and yield strength, capable of withstanding large-tonnage loads and is suitable for the operation of heavy equipment.

- Easy to maintain: This type of rail is designed with the maintenance requirements for long-term use in mind, and daily inspection and maintenance work is relatively simple.

- Application fields: Widely used in dedicated tracks for small cranes within factories, transportation lines in mines, port loading and unloading areas, and other places.

After our detailed introduction and multiple communications, the customer finally decided to order our products for his project. At the customer's request, we also provided samples for their inspection. After receiving the samples, the customer tested them and gave us feedback that our products fully met his requirements. Based on this good start, the two sides soon reached a formal order agreement. After confirming the final order and the client's project time, we promptly initiated the production and packaging process. At the same time, in order for customers to receive the products in a timely manner, we have cooperated with many international logistics companies and ensured that our products can be delivered to customers on time and safely. After a period of installation and practical application, the customer has provided us with feedback that the newly laid transportation tracks are very stable, safe and effective in operation, which has effectively improved the work efficiency within the factory. Moreover, due to the high load-bearing capacity and durability of the rails themselves, the service life of the tracks has been effectively extended, the frequency of maintenance has been reduced, and the maintenance cost has been lowered.

Zongxiang Company is a foreign trade company formed and developed by a group of experienced crew members in the field of railway and track. It is also a professional and reliable direct supplier of mining steel, specializing in providing various railway and track accessories facilities. Since its establishment, Zongxiang Company has signed a series of supply contracts with hundreds of overseas business partners and won good praise from foreign investors. So if you have any problems and needs, please feel free to contact us.