A construction equipment company in Tajikistan plans to build a new crane track within its factory. While searching for suitable steel rail materials, the company's purchasing manager came across our company website through an online search. Our website not only offers different sizes of steel rails but also provides various types of rail accessories and rail processing services. After browsing our products, the person in charge left a message and provided their contact information through the "Contact Us" page at the bottom of the website. Upon seeing the customer's message, our customer service team immediately relayed the customer's requirements to the sales department. Our sales team engaged in detailed product communication with the customer via phone and email. During the communication, we learned that the customer wanted to purchase a batch of high-quality 50kg steel rails made of U71M material for the crane track. To ensure that our products meet the customer's needs, we provided a detailed introduction to our products.
The 50kg rail is a type of heavy rail, which refers to steel grades used to produce rails with a nominal weight of 30kg/m or more. It requires higher toughness, wear resistance, compressive strength, and resistance to brittle fracture. The production process is subject to strict quality requirements. In addition to ensuring its chemical composition, it also requires inspection of mechanical properties, drop hammer test, and acid etching macrostructure inspection. The specific details are as follows:
High Strength: Made from high-quality steel, it boasts superior tensile strength and toughness, ensuring that the steel rail possesses excellent toughness and hardness, capable of withstanding immense pressure.
- Wear resistance: The high-strength property enables this type of steel rail to reduce friction and wear, extend its service life, and reduce maintenance frequency.
- Safety: This type of steel rail can withstand greater pressure and weight, ensuring the stability and safety of train operation.
- Reduced maintenance costs: Due to its high strength and wear-resistant properties, the frequency of maintenance and replacement is reduced, thereby lowering long-term operational costs.
-Wide application: This type of steel rail is primarily used as dedicated track for cranes, overhead cranes, and hoists weighing between 20-50 tons, as well as for coal conveyor lines in power plants.
After our detailed introduction and multiple phone communications, the client ultimately decided to order our products for his project. In response to the client's request, we also provided samples for inspection. Upon receiving the samples, the client tested them and provided feedback that our products fully met his needs. Based on this positive start, both parties quickly reached a formal order agreement. After confirming the final order and the client's project timeline, we promptly initiated the production and packaging process. Simultaneously, to ensure timely delivery of the products, we collaborated with multiple international logistics companies to meticulously plan the most economical and efficient logistics route. After a period of installation and practical application, the client provided feedback that our rails not only exhibited excellent performance but also operated smoothly. Additionally, due to the high load-bearing capacity and durability of the rails, the service life of the rails was effectively extended, reducing the frequency of track maintenance.
Zongxiang Company is a foreign trade company formed and developed by a group of experienced crew members in the field of railway and track. It is also a professional and reliable direct supplier of mining steel, specializing in providing various railway and track accessories facilities. Since its establishment, Zongxiang Company has signed a series of supply contracts with hundreds of overseas business partners and won good praise from foreign investors. So if you have any problems and needs, please feel free to contact us.
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