A brick factory in Spain plans to build a temporary transportation route within the factory to facilitate the transportation of materials. While searching for suitable steel rail materials, the factory's manager came across our company website through an online search. Our website not only displays different models of steel rails but also provides various types of steel rail accessories. After browsing our products, the customer left specific product requirements and contact information through the "Contact Us" page at the bottom of the website. Our customer service team immediately contacted the customer for preliminary communication upon seeing the customer's message. During the communication, we learned that the customer wanted to purchase a batch of easy-to-install, high-quality 12kg rails and related accessories for the factory's transportation track. After fully understanding the customer's project timeline, product quantity, and other information, our customer service team referred the customer to our professional sales team for further communication. Meanwhile, our sales staff provided a detailed introduction to our products.

The 12kg rails are a type of light rail, suitable for use in brick factories, processing plants, coal mines, construction machinery, and equipment. They are commonly found in the slideways of brick factory carts and slideways for transferring workpiece carts, with a load capacity of 1 to 3 tons. They are suitable for applications requiring lower load-bearing capacity. Light rail refers to rails with a nominal weight per meter of less than or equal to 30kg. The quality requirements for light rail are lower than those for heavy rail, and only its chemical composition, tensile strength, hardness, and drop hammer test are required to be inspected. Below is a detailed introduction:

-Material: This rail is made of high-strength alloy steel, ensuring its excellent wear resistance and corrosion resistance.

-Long lifespan: Through optimized design, the rails are capable of operating under high loads for an extended period of time without easily being damaged.

-Easy to install: Compared to heavy-duty steel rails, 12kg/m steel rails are easier to handle and install, reducing construction time and costs.

-Strong weather resistance: It is particularly suitable for use under varying climatic conditions, maintaining good condition in both high temperature and humid environments.

-Wide application: It is widely used in various mines, industrial areas, and urban light rail construction, especially in situations where rapid deployment and high cost-effectiveness are required.

After our detailed introduction and multiple communications, the client ultimately decided to order our products for his project. In response to the client's request, we also provided samples for inspection. Upon receiving the samples, the client tested them and provided feedback that our products fully met his needs. Based on this positive start, both parties quickly reached a formal order agreement. After confirming the final order and the client's project timeline, we promptly initiated the production and packaging process. To ensure timely delivery, we collaborated with multiple international logistics companies and ensured that our products were delivered to the client on time and safely. Additionally, we provided a comprehensive after-sales service system, including installation guidance and post-maintenance support, to ensure that the client had no worries during use. The client informed us that the newly constructed track, after testing, fully met their expectations. Not only did it operate smoothly and safely, but its high-quality wear-resistant properties also effectively extended the lifespan of the steel rails.

Zongxiang Company is a foreign trade company formed and developed by a group of experienced crew members in the field of railway and track. It is also a professional and reliable direct supplier of mining steel, specializing in providing various railway and track accessories facilities. Since its establishment, Zongxiang Company has signed a series of supply contracts with hundreds of overseas business partners and won good praise from foreign investors. So if you have any problems and needs, please feel free to contact us.