A factory in the Philippines plans to build a track for transferring work carts within the factory to facilitate material transportation. While searching for suitable steel rail materials, the factory's manager came across our company website through an online search. Our website not only displays different steel rail models but also provides various types of steel rail accessories. After browsing our products, the manager left specific product requirements and contact information through the "Contact Us" form at the bottom of the website. Upon seeing the customer's message, our customer service immediately conducted a preliminary communication with the customer. During the communication, we learned that the customer wanted to purchase a batch of easy-to-install, high-quality 18kg steel rails and related accessories for the factory's transportation track. After learning about the specific requirements such as the product model, quantity, and project timeline needed by the customer, our company's customer service handed the customer over to our professional sales department for further communication, and our sales staff provided a detailed introduction of our products to the customer.

The 18kg steel rails are a type of light rail, primarily used for guiding and supporting weight. They are used in conjunction with track wheels to support heavy objects and change the direction of carts. They can be used in brick factories, processing plants, coal mines, engineering machinery, and equipment, and are commonly found in slideways for carts in brick factories and for transferring workpiece carts. They can support loads weighing more than 3 tons. Here is a detailed introduction:

-Material: It is made of high-quality carbon steel, which has undergone heat treatment to enhance its hardness and toughness, providing high strength and wear resistance.

-High load-bearing capacity: It is typically made of Q235 steel, which has physical properties of yield strength ?275MPa, tensile strength ?430MPa, and elongation ?34%. These properties ensure that the light rail can withstand certain pressure and stretching during use, guaranteeing its stability and durability.

-Easy installation and maintenance: The lightweight design allows for the installation of this type of rail to be completed without the need for large lifting equipment.

- High durability: Its surface has undergone special treatment, providing excellent corrosion resistance and extending its service life.

-Reusable: It is suitable for short-term or temporary projects and can be disassembled for reuse.

- Application: It is suitable for temporary or permanent track laying in various industrial environments, such as internal logistics channels in factories and material transportation at construction sites.

After our detailed introduction and multiple phone and email communications, the customer ultimately decided to order our products for his project. In response to the customer's request, we also provided samples for their inspection. After receiving the samples and conducting tests, the customer informed us that our products fully met their needs. Based on this positive start, both parties quickly reached a formal order agreement. After confirming the final order and the customer's project timeline, we promptly initiated the production and packaging process. To ensure timely delivery, we collaborated with multiple international logistics companies, guaranteeing that our products would be delivered to the customer on time and safely. After a period of installation and construction, the customer's project was successfully completed. The customer reported that the new track significantly improved the work efficiency within the factory, and due to the high load-bearing capacity and durability of the rails, maintenance times were effectively reduced, leading to lower maintenance costs.

Zongxiang Company is a foreign trade company formed and developed by a group of experienced crew members in the field of railway and track. It is also a professional and reliable direct supplier of mining steel, specializing in providing various railway and track accessories facilities. Since its establishment, Zongxiang Company has signed a series of supply contracts with hundreds of overseas business partners and won good praise from foreign investors. So if you have any problems and needs, please feel free to contact us.