A factory in Indonesia plans to construct a temporary transportation route to facilitate the transportation of heavy machinery. While searching for suitable rail suppliers, the factory's purchasing manager stumbled upon our company website during an online search. Our website offers a variety of rail models and rail accessories. After browsing the products on the website, the manager left his contact information and product requirements through the "Contact Us" section at the bottom of the website: "We want to purchase a batch of high-quality 24kg rails and would like to know the detailed specifications and quotations of the products." Upon receiving the customer's message, our customer service immediately got in touch with the customer to inquire about their specific needs. During the initial communication, we learned that the customer wanted to purchase a batch of rails that could withstand long-term heavy loads and had good fatigue resistance. To ensure that our products meet the customer's requirements, after multiple emails and phone communications, we provided a detailed introduction of our products to the customer.

The 24kg steel rail is one of the models of light rail. Apart from replacing 8-18kg rails, it is primarily used as a dedicated track for 5-10 ton cranes, overhead cranes, and hoists. Light rail refers to steel rails with a nominal weight per meter of less than or equal to 30kg. The quality requirements for light rail are lower than those for heavy rail, and only its chemical composition, tensile strength, hardness, and drop hammer test are required to be inspected. Here is a detailed introduction:

-Properties and Materials: The 24kg steel rail is made of high-quality alloy steel, boasting excellent mechanical properties and fatigue resistance. The 55Q light rail material exhibits high temperature resistance and wear resistance.

-High load-bearing capacity: The steel rail boasts extremely high tensile and yield strength, capable of withstanding heavy loads, making it ideal for the operation of heavy equipment.

- Easy to maintain: The design of the 24-kilogram steel rail takes into account the maintenance needs for long-term use, making routine inspection and maintenance relatively simple.

- Application areas: Widely used in dedicated tracks for small cranes within factories, mining transportation routes, port loading and unloading areas, and other similar settings.

After our detailed introduction, the customer ultimately decided to order our products for his project. In response to the customer's request, we also provided samples for inspection. Upon receiving the samples, the customer tested them and provided feedback that our products fully met his needs. Based on this positive start, both parties quickly reached a formal order agreement. After confirming the final order and the customer's project timeline, we promptly initiated the production and packaging process. To ensure timely delivery, we collaborated with multiple international logistics companies to carefully plan the most economical and efficient logistics route. By seamlessly integrating sea and land transportation, we effectively reduced logistics costs and ensured that our products were delivered to the customer on time and safely. After a period of installation and construction, the customer's project was successfully completed. The customer reported that our rails exhibited excellent performance, effectively improving work efficiency. Additionally, their high load-bearing capacity and wear resistance significantly reduced maintenance frequency and costs.

Zongxiang Company is a foreign trade company formed and developed by a group of experienced crew members in the field of railway and track. It is also a professional and reliable direct supplier of mining steel, specializing in providing various railway and track accessories facilities. Since its establishment, Zongxiang Company has signed a series of supply contracts with hundreds of overseas business partners and won good praise from foreign investors. So if you have any problems and needs, please feel free to contact us.