A port in Spain is undergoing an upgrade, which includes replacing and updating old tracks. While searching for suitable rail materials, the port's purchasing manager came across our website through an online search. Our website not only offers various types of rails but also provides a range of rail accessories. After browsing the products on the website, the purchasing staff left their product requirements and contact information on the "Contact Us" page at the bottom of the website. Upon seeing the customer's message, our customer service immediately relayed the customer's needs to the sales department. The salesperson promptly contacted the customer to inquire about specific product requirements. During the initial communication, we learned that the customer wanted to purchase a batch of 43kg rails for port crane tracks. To ensure that our products meet the customer's needs, we provided a detailed introduction to our products.

The 43kg rail is a type of heavy rail, which refers to steel grades used to produce rails with a nominal weight of 30kg/m or more. It requires higher toughness, wear resistance, compressive strength, and resistance to brittle fracture. The production process is subject to strict quality requirements. In addition to ensuring its chemical composition, it also requires inspection of mechanical properties, drop hammer test, and acid etching macrostructure examination. The following is a detailed introduction:

-Properties and Materials: It is made of high-quality steel, featuring excellent mechanical properties and fatigue resistance, capable of maintaining good performance in extreme environments.

-High load-bearing capacity: It boasts extremely high tensile strength and yield strength, enabling it to withstand large tonnage loads. It is primarily used for laying in railway trunk lines, dedicated lines, curves, tunnels, and other such locations.

- Corrosion resistance: Through special surface treatment processes (such as hot-dip galvanizing, anti-corrosion coating, etc.), this type of steel rail exhibits excellent wear resistance, effectively extending its service life.

After our detailed introduction and multiple communications, the customer ultimately decided to order our products for his project. In response to the customer's request, we also provided samples for their inspection. After receiving the samples, the customer tested them and provided feedback that our products fully met their needs. Based on this positive start, both parties quickly reached a formal order agreement. After confirming the final order and the customer's project timeline, we promptly initiated the production and packaging process. Simultaneously, to ensure timely delivery of the products, we collaborated with multiple international logistics companies to meticulously plan the most economical and efficient logistics route. Through the organic combination of sea and land transportation, we effectively reduced logistics costs and ensured that our products were delivered to the customer on time and safely. After a period of installation and practical application, the customer provided feedback that the high load-bearing capacity and durability of the rails not only made the crane operate more smoothly but also significantly extended the lifespan of the rails, reduced maintenance frequency, and lowered maintenance costs.

Zongxiang Company is a foreign trade company formed and developed by a group of experienced crew members in the field of railway and track. It is also a professional and reliable direct supplier of mining steel, specializing in providing various railway and track accessories facilities. Since its establishment, Zongxiang Company has signed a series of supply contracts with hundreds of overseas business partners and won good praise from foreign investors. So if you have any problems and needs, please feel free to contact us.