Latin America is one of our main markets. Many of our customers from this region, which are totally 33 countries and regions. Our steel rails and rail fasteners have been exported to many Latin American countries, including Mexico, Guatemala, Panama, Bolivia, Venezuela, Brazil, etc.
Today what I will introduce is a customer from Brazil. He need some crane rails and light steel rails, also some railway accessories: fish plate, fish bolt and rail clips.
As we all know, Latin Americans mainly speak Spanish and Portuguese. But we only speak English and Chinese. So this is the first difficult we meet. By using translation software and speaking English as media, We try to understand each other. The second problems is our customer has been cheated by other suppliers. So he is cautious. We show him some products that we exported before and teach him to check our Export records. By doing this, he knows something our company and trusts us as a professional company. Third, this customer has less experience to import from China. So we try to find a freight forwarding for him. We remind him something that need pay attention when import. We are not only a supplier to simply provide cargo for our customers, but also a guide to provide help for customers’ cross-border trade, especially for those who are not familiar with importing issues.
So if you want to import steel rails and rail fasteners from China, we can provide help for you. We can supply competitive-price steel rail and warm service for you.
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