Recently a Senegalese construction contractor found our product website through a web search. The contractor is working on a small railway restoration project in a remote area of Senegal to improve access to the local community.
The client initially found our company website through a search engine. He looked through our catalogue and became interested in the rails we had to offer. There is a convenient "Contact Us" page on our website where the client has left detailed information, including his contact details and a description of the project requirements. After receiving the contractor's message, our customer service team took immediate action. We emailed him back to get a deeper understanding of his needs. In the email, the customer said that he needed a rail suitable for light rail track use, and that he had difficulties in carrying out the project because he had difficulty finding a rail that met the quality standards in the local market. He also faced logistical challenges, as the project was remote and expensive to transport. Customers want cost-effective rail and ensure that these rail can be quickly and safely delivered to the project site.
After understanding the customer's requirements and the required rail drawings, we recommended 38kg rail to the customer. 38kg steel rail, is an important part of the railway track, mainly used for laying railways, lifting railway tracks in the factory, temporary transport lines at the construction site and small tonnage mining car track.
The following is a detailed introduction of 38kg rail:
1. Specifications
Model: 38kg/m rail
height: 134mm
rail bottom width: 114mm
rail head width: 68mm
rail waist thickness: 13mm
Length: standard length is 12.5m
Theoretical weight: 38.733kg/m
2. Material and Performance
Main material: including U71Mn and 50Mn, etc. U71Mn is a kind of railway track material with high strength, high wear resistance and high corrosion resistance, which has excellent mechanical properties and wear resistance.
Physical properties: Taking 50Mn material as an example, its yield strength ReH/MPa ?390, tensile strength Rm/MPa ?645, elongation A/% ?13.
3. Application
Railway laying:Used for laying railways to withstand the pressure, impact load and friction of train operation, requiring sufficient strength and certain toughness.
Factory transportation: In the factory workshop and other places, used to carry slightly larger transportation, crane lifting equipment.
Temporary transportation lines: Laying temporary transportation lines at the construction site. Mining car track: as a small tonnage mining car track.
After our detailed introduction, the customer had a better understanding of the nature of the rail and decided to adopt our solution. After confirming the order, we immediately contact the factory for the production and packaging of the product. At the same time, actively contact with freight companies to ensure that products can be quickly and smoothly delivered to Senegal. After a few days of transportation, the customer successfully received our rail, and we also provided complete after-sales service to ensure the smooth installation of the customer. The project went smoothly and the rail was successfully installed on the track. A few months later, we received feedback from the customer, who said that the rails performed well, the cost of the project was effectively controlled, and there were no quality issues throughout the process. This collaboration not only helped the client complete the project, but also brought tangible benefits to the local community.
Henan Zongxiang Heavy Industry Import & Export Co., Ltd, established in 1997, is a professional and reliable supplier that provides all kinds of rail and track accessories. We have been supplied more than 20 years, so we have the inventory, resources, and experience to meet your needs. So if you have any problems and needs, please feel free to contact us.
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