A logistics company based in France is looking for high quality steel suppliers for its expanded port facilities. The company's business scope covers Marine logistics as well as port equipment maintenance and upgrading. As the volume of business grew, the company decided to modernize the existing port and replace some of the heavy machinery such as gantry cranes. In addition to upgrading the port equipment, the company also needs to purchase a batch of steel rails for the special rail of the crane. The company's purchasing manager stumbled upon our company's official website while searching the Internet for "quality steel suppliers in Europe". Our website attracted his attention with its clear product categories, detailed technical parameters and past customer cases. After some browsing, the purchasing manager left his contact information and expressed the specific requirements for the rail. After receiving the customer message, our customer service immediately contact the customer. In the preliminary communication, the customer mentioned that the company encountered several problems in the process of port expansion:
1.Safety: Due to the complex port environment and the need to withstand heavy loads and frequent operations, higher requirements are put forward for the safety performance of the rail.
2.Durability: Considering the cost-benefit ratio, the selected rail must have a long service life to reduce maintenance frequency and replacement costs.
3.Bearing capacity: Due to the large weight and high working intensity of gantry cranes and other equipment, the rail needs to have enough carrying capacity to support the smooth operation of these equipment.
After understanding the customer's specific needs, our sales team recommended 50kg rail as a solution to the customer, and provided detailed documentation and technical support. The 50kg rail is made of high-strength alloy steel, with the following characteristics:
- Material: The selection of high-quality carbon structural steel or low-alloy high-strength structural steel as raw materials to ensure that the rail has good toughness and hardness.
- Properties: Excellent wear and fatigue resistance, able to withstand the impact load caused by frequent movement in the port environment.
- Advantages: After special heat treatment process, this type of rail has high bending strength and corrosion resistance, extending the service life of the track.
- Application scenario: widely used in railway construction, mine transportation system, industrial plant logistics channels and all kinds of heavy machinery track laying, in these fields have good performance.
After providing samples and completing a series of rigorous tests, we received high recognition from our customers. The two sides conducted in-depth communication on the specific specifications, quantity, delivery time and other details, and signed a formal contract. Throughout the production process, we are always in close contact with our customers to ensure that all steps are in line with the expected standards. Finally, we completed the delivery of all orders within the agreed time. We not only provide high quality products, but also provide customized training and support services to ensure that they can make the most of the equipment. After confirming the final order, we quickly started the production and packaging process. In order to ensure timely delivery, we adopted an efficient logistics solution to ensure that the rail can arrive in France on time. After one year of use, the customer has reported that the rail has shown excellent performance, fully meeting the customer's requirements for safety, durability and bearing capacity. It not only effectively improves the operation efficiency of the port, but also significantly reduces the maintenance cost.
Henan Zongxiang Heavy Industry Import & Export Co., Ltd, established in 1997, is a professional and reliable supplier that provides all kinds of rail and track accessories. We have been supplied more than 20 years, so we have the inventory, resources, and experience to meet your needs. So if you have any problems and needs, please feel free to contact us.
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