A mining company based in Australia is looking for the track material for their new mining area. The company's main activities are copper and gold mining. As the business expanded, they needed to lay a light vehicle track in the new mine to transport mining equipment and supplies. The company's purchasing manager stumbled upon our company's official website while searching the Internet for relevant track material suppliers. By browsing our company's product catalog and reading customer reviews, he developed a keen interest in the rail quality and professional services we provide. Subsequently, the purchasing manager left us detailed information through the contact form on the website, including his needs, contact information. After receiving the customer's message, our customer service immediately got in touch with the customer. In the initial communication, the customer mentioned that there were some difficulties in the process of laying the track in the new mining area. First of all, due to the complex terrain of the mining area and the need to carry heavy machinery, the strength and durability of track materials are required to be high. Secondly, considering the corrosion risk that may exist in the mining environment, corrosion resistance is also a point that they are very concerned about. In addition, in order to ensure production efficiency, the speed of track installation is also a key factor.
According to the customer's needs, our sales team recommended to them the 9kg rail produced by our company. This rail is made of high carbon steel, with good hardness and toughness, and can withstand heavy loads without deformation or fracture. At the same time, the surface is heat treated to enhance the wear and corrosion resistance. In addition, the rail weight is moderate, which not only ensures the bearing capacity but also facilitates the handling and installation during construction. The following is the specific introduction of 9kg rail:
1.convenient operation: reasonable design, easy to install and disassemble, suitable for temporary transport lines and light locomotive lines.
2.?simple maintenance: due to its reasonable structure and low maintenance cost, it reduces the workload and cost of daily maintenance.
3.? long life: The rail can withstand the great pressure of the wheel, and provide continuous, smooth and low resistance rolling surface, thereby extending the service life.
4.? wide scope of application ? : mainly used in forest areas, mining areas, factories and construction sites, etc., to meet the needs of various temporary transport lines and light locomotive lines.
After several detailed communications and technical discussions, the customer decided to order the first rail samples for testing. The test results show that these rails fully meet their expectations and show excellent performance in practical applications. Based on this good start, the two sides soon reached a formal order agreement. With our detailed product information and technical support, the customer finally chose our rail. We not only provide high quality products, but also provide customized training and support services to ensure that they can make the most of the equipment. After confirming the final order, we quickly started the production and packaging process. In order to ensure timely delivery, we adopted an efficient logistics solution to ensure that the rail can arrive in Australia on time. Under the close cooperation between the two parties, the customer successfully completed the laying of the new mine track. According to the customer's feedback, the use of the rail provided by us not only solved the previously mentioned problems of strength, durability and corrosion resistance, but also greatly accelerated the construction progress of the entire project due to its moderate weight. More importantly, the track has performed well after being put into use, without any quality problems, effectively guaranteeing the normal operation of the mining area.
Henan Zongxiang Heavy Industry Import & Export Co., Ltd, established in 1997, is a professional and reliable supplier that provides all kinds of rail and track accessories. We have been supplied more than 20 years, so we have the inventory, resources, and experience to meet your needs. So if you have any problems and needs, please feel free to contact us.
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