A Thail coal mining and transportation company plans to build a brand new tram line. The company's purchasing manager found our website while searching the Web for rail suppliers. He took note of our extensive experience and good reputation in the supply of steel, and after reading a detailed description of our products, the purchasing manager left the following message via the "Contact Us" form on the website: "We are looking for 38kg of steel rail suitable for trolley coal transmission lines, and would like to know the detailed specifications and quotations for our products." After receiving the customer's message, our online customer service takes immediate action to get in touch with the customer. In the initial communication, we learned that the customer needs to purchase a batch of rails that can withstand heavy loads, have high corrosion resistance and durability, and are suitable for complex mining environment.

After many times of email and phone communication, our sales team recommended 38kg rail to the customer after understanding the project needs. 38kg rail is a kind of heavy rail, heavy rail is the production of nominal weight greater than or equal to 30kg/m rail steel, requiring higher strength and toughness, wear resistance, crushing resistance and brittleness resistance. The quality requirements of the production process are strict, in addition to ensuring its chemical composition, it also requires the inspection of mechanical properties, drop weight test and acid corrosion low tissue inspection. The following is a specific introduction;

- Material: The rail is made of high-strength carbon structural steel with high strength and toughness.

- Corrosion resistance: The surface is hot-dip galvanized to enhance corrosion resistance, especially suitable for hot and humid environment.

- Long life: High corrosion resistance and high strength enable the rail to maintain a long service life in harsh environments.

- Easy installation: Standard interface design for quick installation and adjustment.

- Safety: High stability and impact resistance ensure the safety of the tram at high speeds.

With our detailed product information and technical support, the customer finally chose our rail. In order to ensure that the product quality meets the requirements of customers, we also provide samples for inspection. We not only provide high quality products, but also provide customized training and support services to ensure that they can make the most of the equipment. After confirming the final order, we quickly started the production and packaging process. At the same time, in order for customers to receive products in a timely manner, we cooperate with a number of international logistics companies to carefully plan the most economical and efficient logistics routes. Through the organic combination of sea and land transportation, we successfully reduce logistics costs and ensure that the rail can be delivered to the customer on time and safely. After months of close cooperation, the customer's coal mine transportation line was successfully completed and put into operation. According to customer feedback, the new transmission line not only improves the efficiency of coal transportation, but also reduces the loss caused by the transportation process, which saves them a lot of costs. In addition, due to the good performance of the rail, the customer also indicated that it is possible to continue to expand the scope of cooperation in the future and further purchase our other products and services.

Henan Zongxiang Heavy Industry Import & Export Co., Ltd, established in 1997, is a professional and reliable supplier that provides all kinds of rail and track accessories. We have been supplied more than 20 years, so we have the inventory, resources, and experience to meet your needs. So if you have any problems and needs, please feel free to contact us.