A factory in Malaysia is undergoing a plant expansion project, and the factory plans to purchase a batch of steel rails for the overhead crane in the steel structure plant. While looking for a suitable rail supplier, the purchasing manager of the plant stumbled upon our website through a web search for "rail supplier". After browsing the products on the website, the manager left his contact information and product requirements through the "Contact Us" at the bottom of the website. After receiving the message from the customer, our customer service immediately contact the customer to ask the specific needs of the customer. In the initial communication, we learned that the customer wants to purchase a batch of 38kg steel rails that can withstand long-term heavy load pressure and have good fatigue resistance. In order to ensure that our products meet the requirements of customers, we have introduced our products to customers in detail after many emails and phone calls.
The 38kg rail is a type of heavy rail, mainly used as 10-20 tons of traffic, crane, crane special track; And the power plant coal branch line. It is commonly used in tram coal transport lines, steel market cars, and overhead cranes in steel structures. The following is a detailed introduction:
- Material: Its material mainly includes 45Mn, 50Mn and U71Mn. These materials have high strength and toughness, and can meet the strict requirements of steel structure plant crane rail.
- Safety: It has high strength and toughness, and can withstand large loads and impact forces, thus ensuring the safe operation of the steel structure plant crane.
- Strong bearing capacity: The rail has high weight and size specifications, can withstand larger loads, and is suitable for the use of large steel structure plant crane needs.
- Good wear resistance: Due to the use of high strength and toughness of the material, this material of the rail has good wear resistance, can reduce wear and maintenance costs.
- Long service life: After strict production and quality inspection, 38kg rail has a long service life, which can meet the needs of long-term stable operation.
- Strong adaptability: Its size and specifications are moderate, suitable for a variety of different working environments and space requirements, with strong adaptability.
After our detailed introduction, the customer finally decided to order our products for his project. In response to the customer's request, we also provide samples for inspection. After receiving the sample, the customer gave us feedback that our product fully met his needs after testing. Based on this good start, the two sides soon reached a formal order agreement. After determining the final order and the customer's project time, we quickly started the production and packaging process. At the same time, in order for customers to receive products in a timely manner, we cooperate with a number of international logistics companies to carefully plan the most economical and efficient logistics routes. Through the organic combination of sea and land transportation, it effectively reduces logistics costs and ensures that our products can be delivered to customers on time and safely. After a period of installation and construction, the project was successfully completed. Customer feedback our rail in the project has shown excellent performance, high bearing capacity not only to ensure the safety of the project but also effectively reduce the number of maintenance, reduce maintenance costs.
?Henan Zongxiang Heavy Industry Import & Export Co., Ltd, established in 1997, is a professional and reliable supplier that provides all kinds of rail and track accessories. We have been supplied more than 20 years, so we have the inventory, resources, and experience to meet your needs. So if you have any problems and needs, please feel free to contact us.
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