An expansion project is underway at a factory in Indonesia, where a temporary transport route is planned to facilitate the transport of construction machines. While looking for a suitable rail supplier, the purchasing manager of the plant stumbled upon our company website while searching the Internet for rail suppliers. Various types of rail and rail accessories are available on our website. After browsing the products on the website, the manager left his contact information and product requirements through the "Contact Us" at the bottom of the website: "We would like to buy a batch of high quality 24kg steel rails, and would like to know the detailed specifications and quotation of the product." After receiving the customer message, our customer service immediately get in touch with the customer and ask the specific needs of the customer. In the initial communication, we learned that the customer wants to buy a batch of steel rails that can withstand the pressure of heavy loads for a long time and have good fatigue resistance. In order to ensure that our products meet the requirements of customers, we have introduced our products to customers in detail after many emails and phone calls.
The 24kg rail is one of the models of light rail, in addition to replacing the role of 8-18kg, mainly to do 5-10 tons of traffic, crane, crane special track. Light rail is a rail with a nominal weight of less than or equal to 30kg per meter. The quality requirements of light rail are lower than that of rail, and only require testing of its chemical composition, tensile strength, hardness and drop weight test. The following is a detailed introduction:
- Properties and materials: The 24kg rail is made of high-quality alloy steel with excellent mechanical properties and fatigue resistance. 55Q material light rail has the characteristics of high temperature resistance and wear resistance.
- High load capacity: The rail has extremely high tensile strength and yield strength, which can withstand the load of large tonnage and is suitable for the operation of heavy equipment.
- Easy maintenance: The rail is designed with the maintenance needs of long-term use in mind, and the daily overhaul and maintenance work is relatively simple.
- Application: It is widely used in the special track for small cranes inside the factory, mine transportation lines, port loading and unloading areas and other places.
After our detailed introduction, the customer finally decided to order our products for his project. In response to the customer's request, we also provide samples for inspection. After receiving the sample, the customer gave us feedback that our product fully met his needs after testing. Based on this good start, the two sides soon reached a formal order agreement. After determining the final order and the customer's project time, we quickly started the production and packaging process. At the same time, in order for customers to receive products in a timely manner, we cooperate with a number of international logistics companies to carefully plan the most economical and efficient logistics routes. Through the organic combination of sea and land transportation, it effectively reduces logistics costs and ensures that our products can be delivered to customers on time and safely. After a period of installation and construction, the customer's project was successfully completed. Customer feedback our rail has shown excellent performance, effectively improve the working efficiency, while the high bearing capacity and wear resistance also effectively reduce the number of maintenance times and reduce maintenance costs.
?Henan Zongxiang Heavy Industry Import & Export Co., Ltd, established in 1997, is a professional and reliable supplier that provides all kinds of rail and track accessories. We have been supplied more than 20 years, so we have the inventory, resources, and experience to meet your needs. So if you have any problems and needs, please feel free to contact us.
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