A forest farm in Malaysia plans to build a transportation route to facilitate the transportation of timber and large machinery. When searching for a suitable steel rail supplier, the person in charge of the forest farm came across our website by searching for "steel rail supplier" online. Our website not only provides various types of steel rails, but also offers different types of rail accessories, such as rail clamp, spikes, fishplates, etc. After browsing our products, the person in charge left specific product requirements and contact information through the "Contact Us" page at the bottom of the website. After receiving the customer's message, our customer service immediately contacted the customer. In the initial communication, we learned that the customer wants to purchase a batch of 9kg rails for the construction of a temporary transportation route. In order to fully meet the needs of our customers, our sales team introduced our products in detail to them.
The 9kg rail is mainly used for laying temporary transportation lines and light locomotive lines in forest areas, mining areas, factories, and construction sites. Due to its low quality requirements compared to gravity rails, the main tests for its chemical composition, tensile strength, hardness, and drop hammer test are as follows:
-Properties and materials: It is made of high-quality steel, usually 55Q or Q235B, which has good mechanical properties and fatigue resistance. Its main components include iron, carbon, manganese and other elements, which can reduce the weight of the track itself while maintaining a high load-bearing capacity.
-Lightweight design: This type of steel rail is lightweight and easy to transport and install, making it particularly suitable for situations with limited space or frequent layout adjustments.
-Weather resistance: The surface has undergone rust prevention treatment, which can resist common corrosion factors in industrial environments to a certain extent and extend the service life.
-Flexibility: The length and connection method can be customized according to the specific needs of customers, making it easy to integrate with other automation equipment.
-Widely used: It is often used for laying temporary transport lines and light locomotive lines, and is suitable for temporary transport needs in forest areas, mining areas, factories and construction sites.
After our detailed introduction and multiple communications, the customer finally decided to order our product for his project. At the request of the customer, we also provided samples for the other party to inspect. After receiving the samples, the customer tested and provided us with feedback that our product fully meets their needs. Based on this good start, both parties quickly reached a formal order agreement. After confirming the final order and the customer's project timeline, we quickly initiated the production packaging process. At the same time, in order for customers to receive products in a timely manner, we cooperate with multiple international logistics companies and effectively reduce logistics costs through the organic combination of sea and land transportation, ensuring that our products can be delivered to customers on time and safely. At the same time, we also provide a comprehensive after-sales service system, including installation guidance, user training, and post maintenance support, to ensure that customers have no worries during use. After a period of installation and construction, the client's project was successfully completed. Customer feedback shows that our steel rails not only exhibit excellent performance, but also effectively reduce maintenance frequency and repair costs due to the high load-bearing capacity and durability of the rails themselves.
?Henan Zongxiang Heavy Industry Import & Export Co., Ltd, established in 1997, is a professional and reliable supplier that provides all kinds of rail and track accessories. We have been supplied more than 20 years, so we have the inventory, resources, and experience to meet your needs. So if you have any problems and needs, please feel free to contact us.
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