A forest farm in Australia plans to build a timber transportation route. When searching for a suitable steel rail supplier, the person in charge of the forest farm found our website through online search. Our website not only offers various types of steel rails, but also provides various types of steel rail accessories, such as rail clamp, spikes, fishplates, etc. After browsing our products, the person in charge left specific product requirements and contact information through the "Contact Us" page at the bottom of the website. After receiving the customer's message, our customer service immediately contacted the customer. In the initial communication, we learned that the customer wants to purchase a batch of high-quality and high load-bearing 38kg steel rails for the construction of transportation routes. In order to fully meet the needs of our customers, our sales team introduced our products in detail to them.

The 38kg rail is a type of heavy rail, mainly used as a dedicated track for 10-20 ton cranes, overhead cranes, and hoists; And other transportation routes such as power plant coal feeder lines. This type of steel rail is commonly used in tram coal transportation lines, steel market trains, and overhead cranes in steel structure factories. Here is a specific introduction to the 38kg rail:

-Material: It uses high-quality low-alloy steel as the main raw material, and U71Mn has high strength, high toughness, and excellent wear resistance.

-Corrosion resistance: Its surface has been hot-dip galvanized to enhance its corrosion resistance, making it particularly suitable for humid and hot environments.

-Long lifespan: The high strength allows this type of rail to maintain a long service life even in harsh environments.

-Easy to install: Standard interface design for quick installation and adjustment.

-Safety: High stability and impact resistance ensure the safety of electric vehicles when driving at high speeds.

-Widely used: It mainly used for the walking track of cranes in factories, laying temporary transportation lines at construction sites, and for the walking track of small tonnage mining cars.

After our detailed introduction and multiple communications, the customer finally decided to order our product for his project. At the request of the customer, we also provided samples for the other party to inspect. After receiving the samples, the customer tested and provided us with feedback that our product fully meets their needs. Based on this good start, both parties quickly reached a formal order agreement. After confirming the final order and the customer's project timeline, we quickly initiated the production packaging process. At the same time, in order for customers to receive products in a timely manner, we cooperate with multiple international logistics companies and effectively reduce logistics costs through the organic combination of sea and land transportation, ensuring that our products can be delivered to customers on time and safely. At the same time, we also provide a comprehensive after-sales service system, including installation guidance, user training, and post maintenance support, to ensure that customers have no worries during use. After a period of installation and construction, the client's project was successfully completed. The customer feedback shows that the new route not only improves transportation efficiency, but also effectively reduces maintenance frequency and lowers maintenance costs due to the high load-bearing capacity and durability of the steel rails themselves.

?Henan Zongxiang Heavy Industry Import & Export Co., Ltd, established in 1997, is a professional and reliable supplier that provides all kinds of rail and track accessories. We have been supplied more than 20 years, so we have the inventory, resources, and experience to meet your needs. So if you have any problems and needs, please feel free to contact us.