A factory in Laos is undergoing a maintenance project, which includes updating and replacing the old crane tracks. While searching for suitable steel rail materials, the purchasing personnel of the factory came across our company's website by searching for "crane rails" online. Our company not only provides different types of rails but also offers a variety of rail accessories. After browsing through the products on our website, the purchasing personnel left us a message through the "Contact Us" page at the bottom of our website: "I need to purchase a batch of 30kg steel rails, please provide me with the relevant quotation." They also left their contact information. Our customer service immediately conveys the customer's needs to our sales team upon receiving their message. Our sales personnel have had more detailed communication with customers through email and phone calls. We have learned that the customer wants to purchase a batch of high-quality and wear-resistant 30kg rails for use as dedicated tracks for small cranes in the factory. After learning about the specific requirements of the customer, we provided a detailed introduction of our product to them.

The 30kg rails belong to a type of light rail. In addition to replacing 8-18kg, they are mainly used as dedicated tracks for 10-15 ton cranes, overhead cranes, and hoists. Here is a specific introduction:

-Excellent Material: It is usually made of high carbon steel or alloy steel, and the 55Q material light rail has the characteristics of high temperature resistance and wear resistance. This type of steel rail has good corrosion resistance and wear resistance, meeting the needs of light transportation.

-Long lifespan: High corrosion resistance and strength enable rails to maintain a long service life even in harsh environments.

-Wide applicability: It is suitable for various scenarios such as light railways, industrial tracks, and mining transportation, and can effectively improve transportation efficiency and reduce operating costs.

-Easy to lay: Compared to heavier rails, this type of rail is easier to lay on site, reducing construction difficulty and time, which is beneficial for accelerating project progress.

After our detailed introduction and multiple communications, the customer finally decided to order our product for his project. At the request of the customer, we also provided samples for the other party to inspect. After receiving the samples, the customer tested and provided us with feedback that our product fully meets their needs. Based on this good start, both parties quickly reached a formal order agreement. After confirming the final order and the customer's project timeline, we quickly initiated the production packaging process. At the same time, in order for customers to receive products in a timely manner, we have cooperated with multiple international logistics companies and carefully planned the most economical and efficient logistics routes. By combining sea and land transportation organically, we have effectively reduced logistics costs and ensured that our products can be delivered to customers on time and safely. After a period of installation and practical use, the customer has provided us with feedback that the high load-bearing capacity and durability of the steel rail itself not only make the crane run more smoothly, but also effectively extend the service life of the track, reduce maintenance frequency, and lower maintenance costs.

Zongxiang Company is a foreign trade company formed and developed by a group of experienced crew members in the field of railway and track. It is also a professional and reliable direct supplier of mining steel, specializing in providing various railway and track accessories facilities. Since its establishment, Zongxiang Company has signed a series of supply contracts with hundreds of overseas business partners and won good praise from foreign investors. So if you have any problems and needs, please feel free to contact us.