A factory in Laos plans to repair and replace the old crane tracks inside the factory. When searching for suitable rail materials, the purchasing personnel of the factory found our company's website through online search. Our company not only provides different types of rails but also offers a variety of rail accessories. After browsing through the products on our website, the purchaser left us a message and contact information through the "Contact Us" page at the bottom of our website. Our customer service immediately conveys the customer's needs to the sales department upon seeing their message. Our sales personnel have had preliminary communication with the customer through the contact information provided by the customer. In preliminary communication, we learned that the customer wants to purchase a batch of high-quality and wear-resistant 30kg steel rails for use as dedicated tracks for small cranes in the factory. At the same time, the customer also expressed interest in purchasing related steel rail accessories. After learning about the specific requirements of the customer, we provided a detailed introduction of our product to them.

The 30kg steel rails belong to a type of light rail. In addition to replacing 8-18kg, they are mainly used as dedicated tracks for 10-15 ton cranes, overhead cranes, and hoists. Here is a specific introduction:

-Excellent Material: This type of rail is made of high-quality steel, and the 55Q material light rail has the characteristics of high temperature resistance and wear resistance.

-Wide applicability: It is suitable for various scenarios such as light railways, industrial tracks, and mining transportation, and can effectively improve transportation efficiency and reduce operating costs.

-Easy to lay: Compared to heavier rails, this type of rail is easier to lay on site, reducing construction difficulty and time, which is beneficial for accelerating project progress.

After our detailed introduction and multiple communications, the customer finally decided to order our product for his project. At the request of the customer, we also provided samples for the other party to inspect. After receiving the samples, the customer tested and provided us with feedback that our product fully meets their needs. Based on this good start, both parties quickly reached a formal order agreement. After confirming the final order and the customer's project timeline, we quickly initiated the production packaging process. At the same time, in order for customers to receive products in a timely manner, we cooperate with multiple international logistics companies and effectively reduce logistics costs through the organic combination of sea and land transportation, ensuring that our products can be delivered to customers on time and safely. At the same time, we also provide a comprehensive after-sales service system, including installation guidance, post maintenance support, etc., to ensure that customers have no worries during use. After a period of installation and construction, the customer provided us with feedback that the new crane track greatly improved the transportation efficiency within the factory. At the same time, due to the high load-bearing capacity and durability of the steel rail itself, it effectively extended its service life and reduced maintenance costs.

Zongxiang Company is a foreign trade company formed and developed by a group of experienced crew members in the field of railway and track. It is also a professional and reliable direct supplier of mining steel, specializing in providing various railway and track accessories facilities. Since its establishment, Zongxiang Company has signed a series of supply contracts with hundreds of overseas business partners and won good praise from foreign investors. So if you have any problems and needs, please feel free to contact us.