A mining site in Mongolia is currently repairing its existing transportation tracks. While searching for suitable steel rail materials, the mine manager came across our website through an online search. Our website not only provides various types of steel rails and rail accessories, but also offers other steel plate processing services such as different types of steel plates. After browsing our products, the person in charge left us a message with specific product requirements and contact information through the "Contact Us" section at the bottom of the website. Our customer service immediately conveyed the customer's needs to the sales department upon seeing the message. Our sales personnel immediately contact the customer through the contact information provided and inquire about specific product requirements. In the initial communication, we learned that the customer wants to purchase a batch of 24kg rails that are easy to install and wear-resistant for the replacement project of the original track. To ensure that our products meet the needs of our customers, we have provided them with a detailed introduction of our products.

The 24kg rail is one type of light rail, which mainly serves as a dedicated track for 5-10 ton cranes, overhead cranes, and hoists, in addition to replacing 8-18 kg. Light rail is a type of steel rail with a nominal weight of less than or equal to 30kg per meter. The quality requirements for light rail are lower than those for heavy rail, only requiring inspection of its chemical composition, tensile strength, hardness, and drop hammer test. Here is a specific introduction:

-Properties and materials: It is made of high-quality steel and has excellent mechanical properties and fatigue resistance. The light rail made of 55Q material has the characteristics of high temperature resistance and wear resistance.

-High load-bearing capacity: It has extremely high tensile strength and yield strength, can withstand large tonnage loads, and is suitable for the operation of heavy equipment.

-Easy to maintain: This type of rail is designed with long-term maintenance needs in mind, making daily maintenance and upkeep relatively simple.

-Application areas: Widely used in small crane dedicated tracks within factories, mining transportation routes, port loading and unloading areas, and other places.

After our detailed introduction and multiple communications, the customer finally decided to order our product for his project. At the request of the customer, we also provided samples for the other party to inspect. After receiving the samples, the customer tested and provided us with feedback that our product fully meets their needs. Based on this good start, both parties quickly reached a formal order agreement. After confirming the final order and the customer's project timeline, we quickly initiated the production packaging process. At the same time, in order for customers to receive products in a timely manner, we have cooperated with multiple international logistics companies and carefully planned the most economical and efficient logistics routes. By combining sea and land transportation organically, we have effectively reduced logistics costs and ensured that our products can be delivered to customers on time and safely. After a period of installation and practical use, the customer has provided us with feedback that the new track is very stable and safe in operation, which not only improves transportation efficiency, but also effectively extends the life of the track due to the high load-bearing capacity and durability of the steel rail itself, reduces maintenance frequency, and lowers maintenance costs.

?Henan Zongxiang Heavy Industry Import & Export Co., Ltd, established in 1997, is a professional and reliable supplier that provides all kinds of rail and track accessories. We have been supplied more than 20 years, so we have the inventory, resources, and experience to meet your needs. So if you have any problems and needs, please feel free to contact us.